MSPs need identity & access management systems tools with multi-tenant architecture, flexible per-client or per-technician pricing, PSA and ticketing integration, white-label options, and NOC-grade alerting that scales across hundreds of client environments without multiplying admin overhead.
Use this page alongside the full Identity & Access Management Systems category hub for deeper evaluation criteria, or browse the software directory to search across all tools. For methodology context, read how we review software and how rankings work. Our IT calculators can help build a business case before vendor conversations begin.
15 tools in this category.
These tools are part of the identity & access management systems category but may not match the for msps filter above. Worth reviewing if the primary options don't fit.
Usage-based pricing · Cloud · Free trial
Auth0 (Okta-owned) is the developer-first identity platform, strongest for SaaS applications that need customer-facing authentication (CIAM), but pricing spikes dramatically at scale.
Custom quote · Cloud
CyberArk Identity combines workforce IAM with the leading privileged access management (PAM) platform, the strongest choice when identity and privileged access need to converge.
Per-user · Cloud · Free trial
Cisco Duo is the most popular MFA solution, simplest push-based authentication for users and administrators, but its MFA-first, and full SSO and lifecycle features require higher-tier plans.
Per-user · Cloud · Free trial
Google Workspace provides identity management (SSO, MFA, directory) as part of its productivity suite, strongest for Google-first organizations, but IAM depth is limited compared to dedicated identity platforms.
Device-based · Cloud · Free trial
JumpCloud is positioned here as a endpoint management software option for teams comparing rollout fit, operating model, pricing structure, and how much administrative effort the product is likely to create after implementation.
Open source · Cloud / On-prem · Free trial
Keycloak is the dominant open-source IAM, full SSO, MFA, identity federation, and user management, but self-hosted operational burden is the primary cost that commercial alternatives eliminate.
Per-user · Cloud · Free trial
Microsoft Entra ID (formerly Azure AD) is the most cost-effective enterprise IAM for Microsoft-centric environments, included in M365, but capabilities outside the Microsoft ecosystem lag behind Okta.
Per-user · Cloud · Free trial
miniOrange is a budget IAM provider offering SSO, MFA, and directory integration at significantly lower pricing than Okta, but capabilities, UX, and support quality reflect the price point.
Per-user · Cloud · Free trial
Okta is the market leader in cloud identity, strongest SSO and lifecycle management for multi-cloud, multi-SaaS environments, but per-user pricing with add-on modules makes total cost hard to predict.
Custom quote · Cloud / On-prem
One Identity (Quest Software) covers IAM, IGA, and PAM in a single vendor portfolio, strongest for organizations that want to consolidate identity vendors, but integration between products can feel fragmented.
Per-user · Cloud · Free trial
OneLogin (now One Identity by Quest) offers competitive SSO and MFA at lower per-user pricing than Okta, but the Quest acquisition has slowed product development and created roadmap uncertainty.
Custom quote · Cloud · Free trial
PingOne (Ping Identity) is strongest for large enterprises with hybrid identity requirements, on-premises AD integration with cloud SSO, but complexity and pricing position it as an enterprise-only option.
Custom quote · Cloud
Rippling unifies HR, IT, and identity management, the only platform where hiring an employee automatically provisions their identity, apps, and devices, but its an HR platform with IAM, not an IAM platform.
Custom quote · Cloud
RSA ID Plus (formerly RSA SecurID) is a legacy MFA platform repositioning toward modern identity, strongest for existing RSA SecurID customers, but new buyers have better options.
Custom quote · Cloud
SailPoint is the leader in identity governance and administration (IGA), access certification, role mining, and compliance, but its focused on governance, not operational IAM like Okta or Entra ID.
Multi-tenant dashboards with per-client isolation, PSA integration (ConnectWise, Autotask, Halo), white-label portals, per-technician or per-endpoint pricing with volume discounts, automated alerting with NOC escalation, and reporting that doubles as client deliverables.
Compare per-technician (unlimited endpoints) vs per-endpoint models. For MSPs managing 500+ endpoints with 2-3 technicians, per-technician pricing is almost always cheaper. Factor in PSA integration costs, add-on modules, and minimum commit requirements.
Some tools serve both markets (NinjaOne, Datto), but MSP-specific features like multi-tenancy, white-labeling, and PSA integration are usually only available in MSP-tier plans. Internal IT tools (Intune, SCCM) lack multi-tenant architecture entirely.
Return to the Identity & Access Management Systems category hub for the full evaluation framework, including buying criteria, pricing context, and deployment guidance across every tool in this space. You can also explore free tools and open source options within this category. Once the shortlist narrows to two or three finalists, open a head-to-head comparison to see exactly where the remaining candidates differ on pricing, workflow depth, and deployment fit.
