Every IT tool your team is considering, reviewed for buyers rather than vendors.

NinjaOne

Endpoint management with a full RMM feature set and integrated backup, with no extra charge for technician seats.

Atera

Per-technician pricing with no endpoint limits, bundling RMM, PSA and remote access in one interface for growing MSPs and IT teams.

Freshservice

ITSM platform with a structured service catalog, asset tracking, and change management, priced per agent for internal IT teams.

PRTG

Infrastructure monitoring priced by sensor, where every monitored metric or interface counts as one sensor on the license.

Action1

Cloud-delivered patching for mostly-Windows fleets, with a free tier covering up to 200 devices so coverage can be checked before any spend.

Aerospike

Key-value and document store whose hybrid memory architecture targets latency-sensitive workloads in financial services and adtech.

AirDroid Business

Android-first device management for kiosk, signage and unattended fleets, with remote control and silent APK deployment at its core.

Amazon DynamoDB

A serverless document and key-value store where AWS handles replication, scaling and availability, billed per request by default.

Ansible Automation Platform

Red Hat's commercial packaging of Ansible, wrapping the familiar automation engine in role-based access control, audit logging and a browser-based runtime.

AnyDesk

Cross-platform remote desktop software with a lightweight client that holds connection quality together over constrained networks.

Apache Cassandra

Wide-column NoSQL database with linear horizontal scaling and no single point of failure, aimed at write-heavy distributed workloads.

AppDynamics

Cisco's APM platform maps business transactions from end-user experience back through application code and infrastructure dependencies.

ArangoDB

Multi-model database that keeps documents, graphs and key-value data in one engine behind a single query language.

Asset Panda

IT asset management built around customization: field layouts, workflows, and record relationships all bend to how a team tracks hardware.

Auth0

Developer-first identity platform from Okta, with an extensive authentication library and a rule engine for customizing login flows per application.

Automox

Cross-platform patching from the cloud, with a worklet system that pushes the same agent into configuration automation work.

Autotask PSA

Datto's PSA platform for MSPs, tied closely to the vendor's own backup and RMM products to cut integration overhead.

Auvik

Cloud network monitoring that maps topology and analyses traffic, discovering switches and routers automatically over SNMP.

AWS Client VPN

Managed VPN endpoint wired natively into AWS VPC, IAM and CloudWatch, billed by connection-hour and data transferred.

Azure Cosmos DB

Microsoft's globally distributed multi-model database, with configurable consistency levels and turnkey replication across regions.

Azure DevOps

Microsoft's integrated source control, pipelines, boards, and test plans, licensed per user and scaling to multi-project enterprises.

BeyondTrust Remote Support

Privileged remote support with session recording, approval workflows and audit trails in place before a technician ever connects.

BigFix

HCL's endpoint management platform spans heterogeneous OS estates and has a record of holding up at six-figure device counts.

Bitbucket

Git hosting that earns its place through Atlassian ties, with Jira issues linking directly to pull requests and Pipelines handling CI/CD.

Bitdefender GravityZone

Layered endpoint protection software with anti-exploit, behavioral detection, and optional EDR, managed from the cloud or on-prem.

BMC Helix ITSM

Enterprise ITSM with deep process automation and AI-based ticket routing, tied into BMC's wider IT operations portfolio.

Cato Networks

Converged SASE platform that folds SD-WAN, firewall, CASB and ZTNA into a single cloud-delivered architecture for distributed sites.

Checkmk

Monitoring available self-hosted or cloud-managed, scaling across three orders of magnitude of host count without a change of product.

Chef Infra

Infrastructure-as-code with a declarative Ruby DSL, long established in enterprise Linux estates with large recipe libraries.

Cherwell Service Management

Configurable ITSM from Ivanti where process and data model changes happen without code, a frequent mid-market reason to pick it.

CircleCI

CI/CD platform with strong Docker and container workflow support, plus a concurrency model that scales pipelines without pre-provisioned compute.

Cisco AnyConnect

A VPN client that arrives with the Cisco network stack, most often in organizations already running ASA appliances and Cisco firewalls.

Cisco Meraki

Cloud-managed networking with hardware-tied licensing, giving administrators central policy control without on-prem management servers.

Cloudflare One

SASE platform on Cloudflare's edge network combining Zero Trust access, CASB, DLP and gateway functions, billed on usage.

ConnectWise Automate

RMM software for MSPs running multi-client automation at scale, with deep scripting and a wide third-party integration set.

ConnectWise Manage

PSA and business management for MSPs, pulling ticketing, billing, project work and procurement into one system of record.

ConnectWise ScreenConnect

Remote access and control licensed per technician, with a self-hosted path for teams that need data residency control.

Couchbase

Distributed document database with a built-in caching layer and SQL-like query language for low-latency reads on flexible schemas.

CouchDB

Open source document database with an HTTP API and multi-master replication, aimed at offline-first mobile and edge applications.

CrowdStrike Falcon

Cloud-native endpoint detection and response running on one lightweight agent, fed by CrowdStrike's global sensor network.

CyberArk Identity

Workforce SSO and privileged access management in one product line, aimed at enterprises with formal privilege controls.

CylancePROTECT

AI-model endpoint protection that decides locally without cloud lookups, so it keeps working on disconnected or air-gapped machines.

Datadog APM

Application performance monitoring that sits inside Datadog's wider infrastructure, log and metrics platform, with automatic service maps.

Datadog Infrastructure

SaaS infrastructure monitoring with over 600 integrations and one agent collecting across cloud, on-prem and container estates.

Datto RMM

Cloud-delivered RMM software for MSPs, covering automation scripting, patch management, and remote endpoint monitoring.

Device42

Discovery-driven IT asset management that maps infrastructure dependencies across network, cloud and on-prem estates.

Docker Desktop

The standard developer-facing container environment for building and running Docker containers locally on Windows and macOS.

Domotz

Network monitoring priced per network instead of per device, aimed at MSPs and IT teams covering many separate sites.

Duo

Two-factor and multi-factor authentication from Cisco, with self-service enrollment that keeps rollout overhead off the IT team.

Dynatrace

Full-stack observability with AI-driven anomaly detection and automatic dependency mapping across cloud, containers and on-prem.

Elastic Observability

Logs, metrics and traces in a single interface, built on Elasticsearch and OpenTelemetry, deployable as a managed service or self-hosted.

Elasticsearch

Distributed search and analytics engine that indexes text, aggregates logs and answers analytical queries at substantial scale.

ESET Protect

Antivirus, web control, full-disk encryption, and optional EDR across Windows, macOS, and Linux from a single console.

Firebase

Google's application backend bundling a real-time document database with authentication, hosting and cloud functions, billed by usage.

Fortinet Secure SD-WAN

SD-WAN capabilities embedded in FortiGate next-gen firewalls, so Fortinet shops add WAN optimization without a separate appliance.

Freshdesk

Customer support ticketing with clean email-to-ticket conversion, agent collaboration features and a free plan that is genuinely usable.

GitHub

Source code hosting, code review and collaborative development on the platform most open source and enterprise teams default to.

GitHub Actions

Workflow automation and CI/CD built into GitHub, priced by compute minute, with a large library of community-maintained actions.

GitLab

Single application covering the whole path from a commit to a deployed, scanned release, with no second product in the chain.

GLPI

Open source IT asset management and service desk with LDAP integration and network discovery through FusionInventory.

Google Workspace

Productivity suite that doubles as an identity provider, giving SSO and directory capabilities without a separate IAM purchase.

GoTo Resolve

Remote support, endpoint patching and helpdesk ticketing in one product, priced per technician for SMB and mid-market IT teams.

GoToAssist

Remote support covering attended and unattended sessions, priced per technician with little commercial complexity attached.

Grafana Cloud

Hosted Prometheus, Loki, and Tempo backends sitting under Grafana's open source visualization stack, billed on usage.

HaloITSM

ITSM platform with ITIL-aligned incident, problem, change and asset management held together in a single interface.

HaloPSA

PSA built for MSPs, with project management, CRM, ticketing and billing running inside a single cloud application.

Harness

CI/CD plus cloud cost management in one platform, with a feature flag module and a GitOps approach to how changes reach production.

Help Scout

Customer support software built around shared email inboxes, plus live chat and a customer-facing knowledge base.

Hexnode

Cross-platform UEM that handles Windows, macOS, iOS and Android in one console, with kiosk and digital signage modes built in.

IntelliJ IDEA

JetBrains' flagship IDE, carrying the deepest code intelligence available for the JVM languages: Java, Kotlin, Groovy and Scala.

InvGate Service Management

Help desk and ITSM with a visual process builder, so workflow changes land without anyone having to write a script.

Ivanti Neurons

Endpoint management for large mixed-OS estates, with patch intelligence and risk-based prioritization in the platform.

Jamf Pro

The reference platform for Apple device management in the enterprise, with native Apple Business Manager and DDM support.

Jenkins

Open source CI automation server with the largest plugin library in the category, covering nearly any build, test or deployment integration.

Jira Service Management

IT service management wired into Jira Software's boards, for organizations where development and IT operations work the same backlog.

JumpCloud

Cloud directory combining device management, SSO, MFA, and LDAP/RADIUS, priced per device across Windows, macOS, and Linux.

Kandji

Apple-first MDM for macOS and iOS fleets, shipping with pre-built compliance blueprints for common security baselines.

Kaseya BMS

Business management system for MSPs covering PSA-style ticketing, time tracking and billing, paired with Kaseya VSA.

Keycloak

Open source identity and access management server speaking OIDC, SAML and LDAP, widely used as an internal SSO and identity broker.

KeyDB

Multi-threaded fork of Redis aimed at higher throughput on the same hardware, with API compatibility kept intact.

Kubernetes

Container orchestration for deploying, scaling and managing containerized applications, and the standard managed services build on.

Lansweeper

Network discovery and IT asset management that scans on-prem and cloud environments automatically, with pricing based on asset count.

LogicMonitor

SaaS monitoring with deep coverage of on-prem hardware, network gear, cloud services and containers under a single platform.

LogMeIn Rescue

Remote support for enterprise help desks, with session recording, detailed audit logging, and multi-monitor navigation.

Malwarebytes ThreatDown

Endpoint protection rebranded from Malwarebytes Business, with threat detection, EDR and DNS filtering split across tiers.

ManageEngine Applications Manager

APM for application performance, database response times and server health from one console, available on-prem or cloud-hosted.

ManageEngine AssetExplorer

IT asset management covering hardware and software lifecycle, procurement and license compliance in one ManageEngine module.

ManageEngine Endpoint Central

Patch management, software deployment, OS imaging, and MDM for Windows, macOS, and Linux from one management console.

ManageEngine Mobile Device Manager Plus

One console handles iOS, Android and Windows Mobile devices, hosted in the cloud or run on-prem where residency rules apply.

ManageEngine OpManager

Network and server monitoring with automated discovery, threshold-based alerting and a topology view across switching, routing and physical servers.

ManageEngine ServiceDesk Plus

ITIL-aligned service desk from ManageEngine, available on-prem as well as hosted, with change and problem handling beside incidents.

Microsoft Defender for Endpoint

Enterprise endpoint protection wired natively into Microsoft 365, Entra ID, and the Defender XDR portal, and often bundled with E5.

Microsoft Entra ID

Microsoft's cloud identity platform providing SSO, MFA, Conditional Access and device identity across Microsoft 365 and beyond.

miniOrange

Workforce SSO, customer identity and MFA in one identity platform, at pricing that stays reachable for SMB and mid-market teams.

Miradore

Cloud MDM for iOS, Android and Windows devices, with a free tier that puts no cap on how many devices it will manage.

MongoDB Atlas

Fully managed MongoDB in the cloud, with global clusters, automated backups, and a built-in performance advisor.

MSP360 RMM

RMM from the vendor behind MSP360 Backup, strongest commercially for MSPs already running that backup product.

N-able MSP Manager

PSA for small and mid-size MSPs, with a native link between service ticketing and N-able's N-central and N-sight monitoring.

N-central

Enterprise-grade RMM aimed at MSPs carrying large, mixed client estates spanning Windows, macOS and Linux endpoints.

Nagios XI

The commercial edition of Nagios Core: on-prem server monitoring with a deep plugin library and an interface showing its age.

Neo4j

Graph database with a native query language, Cypher, and real strength in traversing deep and complex relationship networks.

New Relic

Full-stack observability billed on data ingest and user seats instead of host count, which changes the math for host-heavy estates.

NordLayer

Business VPN and Zero Trust network access priced per user, for teams without dedicated network infrastructure of their own.

Octopus Deploy

Deployment automation covering environment promotion, reusable deployment process templates and runbooks for operational tasks.

Okta

Identity platform with one of the largest pre-built application integration catalogs, which makes it the default candidate for workforce SSO.

One Identity

Enterprise PAM and identity governance for organizations that already have a formal privileged-access program written down.

OneLogin

SSO and MFA whose SmartFactor authentication applies contextual risk scoring to individual access decisions, priced per user.

OpenVPN Access Server

Self-hosted VPN server for teams that want the endpoint on their own infrastructure, licensed per user above a free two-user tier.

OpenVPN CloudConnexa

Cloud-delivered VPN service from the OpenVPN organization, giving teams the protocol's client compatibility with no servers to run.

Palo Alto Prisma SD-WAN

Enterprise SD-WAN with Palo Alto's SASE security built in, for organizations consolidating WAN and security in the same project.

Pandora FMS

Monitoring for infrastructure, applications, and network devices, available cloud-hosted or on-prem, with an open source edition.

Parsec for Teams

Remote desktop tuned for graphics-intensive work: video editing, 3D design and creative production on GPU-backed workstations.

PDQ Connect

Windows patch management and software deployment that competes on simplicity, with a team patching endpoints inside an hour.

Perimeter 81

ZTNA and business VPN with automatic Wi-Fi protection and split tunneling, replacing hardware VPN appliances with a cloud service.

PingOne

Cloud identity platform covering both workforce and customer identity use cases inside one Ping Identity product line.

Postman

API development and testing platform that grew from a REST client into full lifecycle coverage with docs, mocking and monitoring.

Prometheus

Open source monitoring system and time-series database, now a CNCF project with heavy adoption in Kubernetes-native infrastructure.

Proton Business VPN

Business VPN on a privacy-first architecture from the organization behind ProtonMail, priced per user on cloud delivery.

Pulseway

RMM with a genuinely usable mobile console: the iOS and Android app carries real-time alerting and remote remediation.

Puppet Enterprise

Configuration management with a declarative model for infrastructure state, long established in enterprise Linux environments.

Quest KACE

Endpoint systems management that puts asset tracking, software distribution, OS imaging and update delivery on one Windows and macOS console.

RavenDB

Document database with ACID transactions spanning documents and collections, a guarantee many NoSQL engines trade away for speed.

Redis Enterprise

Commercial Redis adding active-active geo-distribution, automatic failover and persistence options beyond the open source build.

RemotePC

Remote desktop software from IDrive with a low per-user price and straightforward setup across Windows, macOS and Linux.

Replit

Browser-based collaborative coding environment where projects run and get shared by URL with nothing installed locally.

Rippling

HR and IT in one system of record: employee onboarding, payroll, device management, and application provisioning together.

RSA ID Plus

Multi-factor authentication and identity from RSA, with deep roots in financial services, defense and government accounts.

RustDesk

Self-hostable remote desktop with a relay server you run and end-to-end encryption, free of commercial licensing.

SailPoint

Enterprise identity governance built around periodic access review, role definition and keeping incompatible duties apart.

Scalefusion

Device management for Windows, macOS, iOS, and Android, with kiosk mode, content management, and app distribution.

ScyllaDB

Cassandra-compatible database rewritten in C++, targeting far lower latency and higher throughput from unchanged hardware.

Sematext Cloud

Infrastructure monitoring and log management for teams that find Datadog or New Relic priced above their current scale.

Sensu Go

Check-based monitoring pipeline that collects, filters and routes observability data as an aggregation layer over what already runs.

SentinelOne Singularity

Endpoint protection and EDR with autonomous response that can isolate and remediate a threat without an analyst in the loop.

ServiceNow ITAM

IT asset management inside the ServiceNow platform, covering hardware and software lifecycle, license compliance and CMDB ties.

ServiceNow ITSM

Enterprise ITSM with process automation, AI-assisted routing and deep ties into configuration management and asset data.

Silver Peak Unity EdgeConnect

SD-WAN with application-aware path selection and WAN optimization included, now sold under the HPE Aruba portfolio.

Site24x7

Server, website, network, and cloud monitoring from Zoho's portfolio, billed per host for predictable cost at smaller scale.

Snipe-IT

Open source IT asset management with barcode support and straightforward checkout and check-in workflows, self-hosted or cloud.

SolarWinds NPM

Network performance monitor with deep Cisco and multi-vendor SNMP support, widely deployed across large switching and routing estates.

SolarWinds Patch Manager

Third-party application patching layered onto WSUS and SCCM, extending Windows update coverage past Microsoft's own catalog.

SolarWinds Server & Application Monitor

Server and application monitoring with out-of-the-box templates for hundreds of applications and correlated performance analysis.

SolarWinds Service Desk

Cloud-based ITSM pairing ITIL-aligned ticketing with asset management and a self-service portal, priced per agent.

Sophos Intercept X

Endpoint protection pairing deep learning malware detection and CryptoGuard ransomware defense with an optional managed detection and response service.

Splashtop Business Access

Remote desktop on a flat per-user fee with no per-session charges and tier differences that can be read in one sitting.

Splunk Observability Cloud

Full-stack observability on Splunk's data pipeline, with streaming telemetry and automatic baselining for large estates.

SuperOps

PSA and RMM in one platform for smaller MSPs, with ticketing, client management, monitoring and automation under one fee.

Symantec Endpoint Security

Broadcom's enterprise endpoint protection, with a long history in large Windows environments and coverage from prevention through response.

Syncro

RMM and PSA together on one flat per-technician price, with no module add-ons stacked on top of the base number.

SysAid

Help desk and ITSM with a genuine on-prem option alongside cloud, giving mid-market and enterprise buyers residency choices.

Tailscale

Zero-config mesh VPN on WireGuard that builds private networks out of the identity provider a team already uses.

TeamViewer

Remote desktop and support platform with unusually wide device and OS coverage, reaching mobile, IoT and industrial equipment.

Terraform

Declarative infrastructure as code whose provider model reaches far past any single cloud, all from one configuration language.

Trellix Endpoint Security

Enterprise endpoint protection from Trellix, the company formed by the merger of McAfee Enterprise and FireEye.

Trend Micro Apex One

Endpoint security combining signature-based, behavioral and machine learning detection across mixed Windows and macOS estates.

Visual Studio

Microsoft's full IDE for .NET and C++ development, with a deep debugger, profiler and integrated Azure and database tooling.

Visual Studio Code

Open source code editor from Microsoft whose extension ecosystem covers close to every language and workflow in use.

VMware Aria Operations

Operations management for vSphere, NSX, and vSAN, with capacity planning, performance analytics, and configuration management.

VMware Carbon Black Cloud

Cloud-delivered endpoint protection and EDR from VMware, wired into the vSphere security ecosystem for virtualized estates.

VMware VeloCloud

SD-WAN platform integrated with VMware's networking and security portfolio, aimed at multi-cloud, multi-site enterprise WANs.

WireGuard

Open source VPN protocol with a small codebase, high throughput and configuration far simpler than IPsec or OpenVPN.

Workspace ONE UEM

Enterprise unified endpoint management across Windows, macOS, iOS, and Android, tied into Horizon and Workspace ONE Intelligence.

Zabbix

Open source monitoring covering network, server and application layers, with no per-host licensing at any environment size.

Zendesk

Customer support platform with a mature ticketing engine, a self-service portal and one of the larger third-party integration ecosystems.

Zoho Assist

Remote support from the Zoho suite, billed per technician, covering both ad hoc and always-on access to a remote machine.

Zoho Desk

Customer support ticketing from Zoho with context-aware ticket views and a sentiment analysis layer, priced per agent.

Zscaler Private Access

Zero Trust network access from Zscaler's global cloud, granting access to specific applications instead of whole network segments.