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Free templates that run your IT operations

Respond to incidents, staff an on-call rota, track an estate, review access, and evidence your controls, with templates built for the way IT teams actually work. Every one comes as a print-ready PDF, and most include an editable CSV you can open in Excel or Google Sheets.

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Browse by category

Incident Response

7 templates

Runbooks, on-call rotas, postmortem templates, and severity matrices for teams that need a repeatable response, not improvisation.

Service Desk

6 templates

Ticket triage matrices, SLA definitions, escalation paths, and knowledge base structures.

Asset & Endpoint Management

6 templates

Hardware inventories, software licence trackers, and device lifecycle sheets for keeping an accurate estate.

Security Operations

8 templates

Vulnerability trackers, patch schedules, risk registers, hardening checklists, and the logs that prove the work happened.

Compliance & Audit

5 templates

SOC 2, ISO 27001, HIPAA, and NIST evidence trackers, gap assessments, and audit request logs.

Identity & Access

5 templates

Access reviews, joiner-mover-leaver processes, privileged account audits, and role permission matrices.

Change & Release

4 templates

Change requests, CAB agendas, rollback plans, and cutover checklists for shipping without surprises.

Backup & Continuity

8 templates

Backup coverage matrices, restore test logs, RTO/RPO worksheets, and disaster recovery runbooks.

Network & Infrastructure

8 templates

Network documentation, IP address plans, certificate expiry trackers, and server build and decommission checklists.

Cloud & FinOps

7 templates

Migration assessments, tagging schemas, cost allocation sheets, and cloud governance checklists.

DevOps & SRE

6 templates

Runbooks, SLO worksheets, error budget policies, and production readiness reviews.

IT Policies

10 templates

Acceptable use, BYOD, remote access, and security policies, each paired with the register that evidences it.

AI Governance

6 templates

AI acceptable use policies, tool inventories, approval forms, and risk assessments for teams putting guardrails around AI.

Employee IT Lifecycle

4 templates

Provisioning and deprovisioning checklists, equipment forms, and role-based access matrices.

Vendor & Buying

7 templates

RFP scaffolds, tool evaluation scorecards, and renewal calendars for IT purchasing.

MSP Operations

6 templates

Client onboarding, QBR packs, documentation standards, and service tier definitions for managed service providers.

All templates

111 templates