Freshservice
Agent-based · Cloud · Free trial
Freshservice is the strongest choice when a mid-market IT team needs ITIL-aligned service management that is operational within weeks, not months.
Healthcare IT teams need IT asset management software that supports HIPAA obligations, protects PHI, and covers clinical workstations and shared devices without disrupting patient care. The products below are the closest fit for regulated healthcare environments.
No product in this category matches the healthcare IT filter yet, so all 10 are listed below.
Nothing in this category met the healthcare IT filter, so the full IT asset management software category is listed here instead.
Agent-based · Cloud · Free trial
Freshservice is the strongest choice when a mid-market IT team needs ITIL-aligned service management that is operational within weeks, not months.
Custom quote · Cloud · Free trial
Asset Panda earns a strong position in the comparison for mid-market IT teams that need a flexible, user-friendly ITAM platform without per-seat pricing constraints.
Custom quote · Cloud / On-prem
Device42 is the strongest option in hybrid IT infrastructure management when the core requirement is a single platform that covers DCIM, IPAM, ITAM, application dependency mapping, and CMDB without stitching together five separate tools.
Open source · Cloud / On-prem · Free trial
GLPI is the strongest choice when an IT team needs both asset management and service desk functionality without per-seat licensing fees, and has the technical capacity to self-host and configure an open-source platform.
Agent-based · Cloud / On-prem · Free trial
InvGate Service Management is a well-executed mid-market ITSM platform that earns serious consideration through fast implementation, a genuinely intuitive no-code workflow builder, and published pricing that makes commercial evaluation straightforward.
Asset-based · Cloud / On-prem · Free trial
Lansweeper is the strongest choice when a team needs agentless IT asset discovery across heterogeneous environments (IT, OT, IoT, and cloud) without deploying agents to every endpoint.
Custom quote · Cloud / On-prem · Free trial
ManageEngine AssetExplorer is the strongest choice when a team needs structured ITAM with CMDB, software license compliance, and asset lifecycle tracking at a price point that does not require enterprise-level budget approval.
Custom quote · Cloud
ServiceNow ITAM is the strongest choice in the IT asset management category for organizations already committed to the ServiceNow platform, because the integration depth between ITAM, ITSM, CMDB, and procurement creates a unified operational picture that standalone ITAM tools cannot replicate.
Open source · Cloud / On-prem · Free trial
Snipe-IT is the clearest choice when a team needs a cost-effective, transparent IT asset management tool with full ownership of data and no per-asset pricing that scales against them.
Custom quote · Cloud / On-prem · Free trial
SysAid is a solid mid-market ITSM platform whose strongest argument is the integration of asset management and CMDB directly into the service desk experience: something that competitors like Freshservice and Jira Service Management handle less natively.
PHI encryption at rest and in transit, access controls that satisfy HIPAA's Security Rule, audit logging detailed enough for regulatory review, and support for the clinical device estate the team already runs.
There is no official HIPAA certification for software. What matters is whether the vendor signs a Business Associate Agreement, encrypts PHI, provides audit logging, and supports access controls that satisfy the HIPAA Security Rule.
Start with whether a Business Associate Agreement is available, then work through data residency, network segmentation, compliance reporting depth, and whether the product can run inside restricted clinical network segments.