Remote and distributed teams need RMM software that works outside the corporate network: cloud-native management, device posture checks, built-in remote access, and policy enforcement that does not depend on VPN connectivity.
10 of 15 products in this category match the remote team filter and are highlighted below.
Per-technician · Cloud · Free trial
Atera is a common pick for MSPs primarily through pricing model and PSA consolidation, not feature depth.
Best for: Atera is best for MSPs and internal IT teams where per-technician economics make sense (typically teams managing more than 100 endpoints per technician where per-device alternatives become significant
Usage-based pricing · Cloud · Free trial
NinjaOne is the clearest choice when a team needs cross-OS RMM with fast deployment, strong patch automation, and reliable support without the learning curve of ConnectWise Automate or Kaseya VSA.
Best for: NinjaOne is best for MSPs and internal IT teams that need cross-OS RMM with fast deployment, strong patch automation, and a support organization that holds up under daily use, and whose PSA needs are
Per-technician · Cloud / On-prem · Free trial
ConnectWise ScreenConnect is a remote access tool, not an RMM. It appears here because MSPs running ConnectWise Automate frequently bundle ScreenConnect for attended and unattended remote sessions. Standalone, it handles remote support but not monitoring, patching, or automation.
Best for: ConnectWise ScreenConnect is best for MSPs and IT teams that need fast, reliable remote access with both attended support sessions and unattended endpoint access, especially those already in the Conne
Custom quote · Cloud
Datto RMM is a capable, mid-market RMM platform that holds its position primarily through the Kaseya/Datto ecosystem integration and its combination of endpoint monitoring with SNMP network device coverage.
Best for: Datto RMM is best for MSPs already running Autotask PSA who want native RMM-to-PSA integration without middleware, for practices that need both endpoint monitoring and SNMP network device monitoring i
Per-technician · Cloud · Free trial
GoTo Resolve is strongest when a team's primary need is remote support with lightweight endpoint management bolted on. Help desk technicians who need to connect to end-user machines, run basic scripts, and keep a device inventory without deploying a full RMM stack.
Best for: GoTo Resolve is best for small IT teams and help desk operations that need combined remote support, conversational ticketing, and basic endpoint visibility, and whose RMM needs do not extend into deep
Custom quote · Cloud · Free trial
MSP360 RMM is the clearest choice when an MSP needs a straightforward, affordable RMM with per-admin pricing and tight backup integration, and does not need the depth of automation, reporting, or UI polish that NinjaOne and ConnectWise Automate provide.
Best for: MSP360 RMM is best for small to mid-size MSPs that need a simple, affordable RMM with per-admin pricing and unlimited endpoints, particularly those already using or planning to use MSP360 Managed Back
Custom quote · Cloud · Free trial
N-able MSP Manager is a PSA, not an RMM. It appears here because MSPs running N-central or N-sight typically evaluate the PSA alongside their RMM stack. The tool covers ticketing, billing, and customer management but adds no endpoint monitoring or automation.
Best for: N-able MSP Manager is best for small to mid-size MSPs already using N-central or N-sight RMM that want a lightweight PSA without the cost or complexity of ConnectWise Manage or Autotask.
Custom quote · Cloud / On-prem
N-central is the right choice when an MSP or enterprise IT team needs an RMM platform that scales to thousands of endpoints with deep policy-based automation, flexible deployment options, and multi-tenant architecture that handles complex client environments.
Best for: N-central is best for large MSPs managing 500+ endpoints across multiple client organizations and enterprise IT departments that need deep policy-based automation, on-premises deployment options, and
Endpoint-based · Cloud · Free trial
Pulseway occupies a specific and defensible position in the RMM market: it is the strongest mobile-first option for IT teams and MSPs that genuinely need to manage infrastructure from a phone or tablet.
Best for: Pulseway is best for MSPs and IT departments where mobile-first management is a genuine operational requirement. On-call technicians who need to respond to alerts and resolve issues from a phone, fiel
Per-technician · Cloud · Free trial
Syncro is the clearest choice when a small or mid-sized MSP needs RMM and PSA in one platform without paying for two separate tools or worrying about per-device costs scaling out of control.
Best for: Syncro is best for small and mid-sized MSPs that need combined RMM and PSA in one platform with predictable per-technician pricing and unlimited endpoints, and whose environments are primarily Windows
The rest of the RMM software category, listed because the remote team filter above did not select them. Worth reading when the highlighted options do not fit.
Custom quote · Cloud
Autotask PSA is a professional services automation platform, not an RMM. It appears here because Datto bundles it with Datto RMM and IT Glue. MSPs evaluating Datto RMM typically evaluate the PSA as part of the same commercial conversation.
Custom quote · Cloud / On-prem
ConnectWise Automate is the strongest choice when a team needs deep, customizable automation with on-premises deployment and native PSA integration through ConnectWise Manage.
Custom quote · Cloud
ConnectWise Manage is the PSA platform in the ConnectWise ecosystem, not an RMM. It appears here because MSPs running ConnectWise Automate or ScreenConnect evaluate Manage for ticketing, billing, project tracking, and service board automation.
Custom quote · Cloud
Kaseya BMS is a business management/PSA platform, not an RMM. It appears here because MSPs running Kaseya VSA typically evaluate BMS for ticketing, time tracking, and billing alongside their RMM stack.
Per-technician · Cloud · Free trial
SuperOps makes the most sense for MSPs that are starting fresh or switching from an older platform where the tool's age has become a daily friction point, where the UI feels dated, the automation requires too much manual configuration, and the roadmap shows no sign of acceleration.
Cloud-native agent management that needs no VPN, built-in remote access for troubleshooting, device compliance checks at every check-in, and automated updates that work over any internet connection.
Cloud-hosted products in this category generally reach managed devices over HTTPS, so no VPN is required. On-premises platforms need either a VPN or a cloud management gateway before they can reach endpoints off the corporate network.
Pair device posture checks covering OS version, disk encryption, and security agent state with conditional access policies. Cloud-native products enforce that at every check-in rather than only when a device reaches the corporate network.
