Syncro pricing model: per technician with unlimited endpoints
Syncro's Core plan at $129 per technician per month covers the full RMM+PSA stack: endpoint monitoring and alerting, Windows and macOS patch management with scheduling and approval policies, ticketing with SLA timers and escalation rules, invoicing with customizable templates, recurring billing with Stripe and ACH payment processing, remote access via bundled Splashtop, and PowerShell/Mac scripting automation.
For a solo MSP or a two-person shop managing hundreds of endpoints, the Core plan provides everything needed to run the business from a single console.
The Team plan at $179 per technician per month adds capabilities that matter as the MSP grows: network discovery for identifying unmanaged devices on client networks, advanced ticket creation automations that reduce manual triage, guided ticket resolution powered by AI, scheduled database exports for reporting and compliance, Entra ID sync and actions for Microsoft 365 identity management, and security baselines aligned with CIS benchmarks for M365 environments.
The $50 per technician uplift is justified if network discovery, M365 security assessment, or Entra ID management are active requirements. Otherwise, the Core plan covers the operational essentials.
What is not in the base rate: Syncro Cloud Backup is a separate add-on. Third-party endpoint security tools (Bitdefender, SentinelOne, Webroot) are priced by those vendors independently. ConnectWise ScreenConnect integration is optional for MSPs that need advanced remote access features beyond the bundled Splashtop. These add-ons are individually modest but can add $20 to $60 per technician per month in practice. Build the complete stack cost before comparing against alternatives.
Core: $129/technician/month (Full RMM + PSA: endpoint monitoring, patch management, ticketing, invoicing, billing, remote access (Splashtop), scripting automation. Unlimited endpoints.)
Team: $179/technician/month (Everything in Core plus: network discovery, advanced ticket creation automations, guided ticket resolution, scheduled database exports, Entra ID sync and actions, security baselines.)
Pricing source: official pricing page, verified 2026-03-17.